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Facing issues with your Airtel Broadband or Xstream Fiber? Here’s the complete list of Airtel broadband customer care numbers, toll-free helplines, regional contacts, nodal officers, and appellate authority details to help you resolve complaints quickly.
👉 Official Airtel Support: Airtel Broadband Customer Care
📞 Airtel Broadband Toll Free Numbers
- 121 → From Airtel (Queries & Requests) – Mon–Sat, 9:30am–6:30pm
- 198 → For Complaints (24×7)
📧 Email: 121@in.airtel.com
📱 Install the Airtel Thanks App for faster support
📍 Airtel Broadband Regional Customer Care Numbers
| Sr No. | Region / State | Customer Care Number |
|---|---|---|
| 1 | Madhya Pradesh & Chhattisgarh | 0755-4444121 |
| 2 | Uttar Pradesh | 0522-4444121 |
| 3 | Karnataka (Bangalore) | 080-44444121 |
| 4 | Andhra Pradesh & Telangana | 040-44444121 |
| 5 | Mumbai | 022-44444121 |
| 6 | Maharashtra | 020-44444121 |
| 7 | Himachal Pradesh | 0172-4444121 |
| 8 | Assam | 033-44444121 |
| 9 | Jammu & Kashmir | 0172-4444121 |
| 10 | Bihar & Jharkhand | 033-44444121 |
| 11 | West Bengal | 033-44444121 |
| 12 | Delhi NCR | 011-44444121 |
| 13 | Tamil Nadu | 044-44444121 |
| 14 | Kerala | 0484-4444121 |
| 15 | North East | 033-44444121 |
| 16 | Haryana | 0124-4444121 |
| 17 | Gujarat | 079-44444121 |
| 18 | Rajasthan | 0141-4444121 |
| 19 | Odisha | 033-44444121 |
| 20 | Punjab | 0172-4444121 |
⚖ Complaint & Grievance Escalation
Level 1 – Standard Complaints
- Call 121 or email 121@in.airtel.com
Level 2 – Regional Nodal Officers
| Circle | Contact | Office Address | |
|---|---|---|---|
| Karnataka | 9972544865 | appellate.kk@in.airtel.com | Airtel Ltd, 55 Divyashree Towers, Bannerghatta Road, Bangalore – 560029 |
| Odisha | 9937044865 | appellate.orissa@in.airtel.com | Airtel Ltd, Infocity Campus, 6th Floor, Chandaka Industrial Estate, Bhubaneswar – 751024 |
| Delhi NCR | 9958444865 | appellate.del@in.airtel.com | Airtel Ltd, Plot No.16, Udyog Vihar, Phase-IV, Gurgaon – 122015 |
| Tamil Nadu / Chennai | 9940644865 | appellate.tn@in.airtel.com | Airtel Ltd, Santhome Road, Mylapore, Chennai – 600004 |
| Mumbai | 9987244865 | appellate.mumbai@in.airtel.com | Airtel Ltd, Interface Bldg No 7, Mindspace, Malad West, Mumbai – 400064 |
| Gujarat | 9724544865 | appellate.guj@in.airtel.com | Airtel Ltd, Zodiac Square, SG Road, Ahmedabad – 380054 |
| Punjab | 9878444865 | appellate.pb@in.airtel.com | Airtel Ltd, Rajiv Gandhi Tech Park, Chandigarh – 160101 |
| Rajasthan | 9958444865 | appellate.raj@in.airtel.com | Airtel Ltd, K-21 Sunny House, Malviya Marg, Jaipur – 302001 |
| West Bengal | 9831844865 | appellate.wb@in.airtel.com | Airtel Ltd, Infinity Building, Salt Lake, Kolkata – 700091 |
| Kerala | 9995844865 | appellate.ker@in.airtel.com | Airtel Ltd, SL Avenue, NH Bypass, Kochi – 682304 |
| Bihar & Jharkhand | 9934844866 | appellate.bihar@in.airtel.com | Airtel Ltd, Patliputra Industrial Area, Patna – 800013 |
| Assam & North East | 9957599118 | appellate.nesa@in.airtel.com | Airtel Ltd, Bharti House, Six Mile, Guwahati – 781022 |
(Full India appellate list is available in Airtel’s directory)
📡 Broadband & Fixed Line Appellate Authority
If your issue is still unresolved, escalate to Appellate Authorities for Broadband:
| State / Region | Contact | Office Address | |
|---|---|---|---|
| Karnataka | 080-41115201 | appellate.southabts@in.airtel.com | Airtel Ltd, 55 Divyashree Towers, Bannerghatta Road, Bangalore – 560029 |
| Odisha | 033-40016676 | appellate.orissa@in.airtel.com | Airtel Ltd, Infocity Campus, Chandaka Industrial Estate, Bhubaneswar – 751024 |
| Delhi NCR | 011-41614690 | appellate.ncr@in.airtel.com | Airtel Ltd, Plot No.16, Udyog Vihar, Gurgaon – 122015 |
| Gujarat | 079-40020143 | appellate.west@in.airtel.com | Airtel Ltd, Zodiac Square, SG Road, Ahmedabad – 380054 |
| Tamil Nadu / Chennai | 044-42039583 | appellate.southabts@in.airtel.com | Airtel Ltd, Santhome High Road, Mylapore, Chennai – 600004 |
| Mumbai | 022-40030143 | appellate.west@in.airtel.com | Airtel Ltd, Interface Bldg 7, Mindspace, Malad (W), Mumbai – 400064 |
🚨 Final Escalation – Nodal Authority
If still unsatisfied, reach out to Nodal Authorities:
- Odisha → 033-40016676 | nodal.orissa@in.airtel.com | Airtel Ltd, Infocity Campus, Chandrasekharpur, Bhubaneswar – 751024
- Karnataka → 080-41115338 | nodal.southabts@in.airtel.com | Airtel Ltd, 55 Divyashree Towers, Bannerghatta Road, Bangalore – 560029
- Delhi NCR → 011-41614777 | nodal.ncr@in.airtel.com | Airtel Ltd, Plot No.16, Udyog Vihar, Gurgaon – 122015
- Maharashtra → 020-40031234 | nodal.west@in.airtel.com | Airtel Ltd, North Tower, E-Park, Kharadi, Pune – 110014
- Punjab → 0172-4600765 | nodal.punjab@in.airtel.com | Airtel Ltd, Rajiv Gandhi Technology Park, Chandigarh – 160101
(More regional nodal authority contacts available via Airtel’s escalation matrix)
✅ Quick Airtel Support Tips
- Always dial from your registered mobile number
- Keep your Airtel Landline / Relationship number ready
- Use the Airtel Thanks App for faster resolution
- Save 121 (queries) and 198 (complaints)
